Leap into something new

DOES THIS SOUND LIKE YOU?:

• Change orientated
• Developing self and others
• Tact & diplomacy
• Results focused
• Client-driven
• Health & safety conscious
• Gas Safe Qualification
• Knowledge of electro/mechanical engineering practices and disciplines
• Comprehensive knowledge of own H&S responsibilities (IOSH Managing Safely), Company Policy and procedures
• Consistent, appropriate, positive, constructive attitude towards people
• Excellent organisational, goal setting and motivational skills
• Excellent communication skills
• Basic computer skills
• Full UK drivers licence
• GCSE 3 x A-C passes, 2 of which are English and Maths

YOUR RESPONSIBILITIES:

• Install laundry equipment as and when directed by the Installations team
• Carry out comprehensive, competent, and safe remedial repairs to customer and Company satisfaction
• Complete and provide reports in relation to work and equipment as required, including reporting your arrival and departure from each call and obtaining customer signature where required
• Drive the implementation of engineering best practice processes, procedures and tools that maximise effectiveness and efficiency
• Maintain technical and system updates and releases as required
• Manage tooling and van stocks as well as job part orders appropriately by receipting, consuming or returning for each job
• Maintain our reputation within the industry by demonstrating excellent customer service practices, acting responsively to the needs of the customer with the aim of delivering customer satisfaction
• Manage on-site customer queries in a fair and courteous manner
• Clean equipment and the immediate vicinity of the machine after completion of site work, leaving the site well-presented
• Handle any challenging situations with customers in a professional and courteous manner at all times.
• Be responsive and cooperative and achieve the required tasks set

ABOUT THE ROLE:

• 25 Days Holiday
• Pension
• Field Based in Hampshire/Dorset
• Full Time, Monday to Friday
• Salary £37,000 PA

Applicant MUST be Gas Qualified

Send your CV to: emma@wolflaundry.co.uk or upload below

ABOUT THE ROLE: 

The successful candidate will:  

• Team player who can also work autonomously
• Intuitive and insightful, particularly regarding human behaviour 
• Excellent written and verbal communication 
• Problem solving with ability to introduce preventative actions
• Excellent multitasking skills 
• Ability to prioritise tasks. 
• Flexible approach to work and working ours
  
• Competent in Microsoft Office applications

Desired but not essential:  

• Route planning and scheduling experience
• Customer based/sales experience
• Knowledge of the Commercial Laundry Industry

JOB DETAILS: 

• Outbound calling to customers on the phone or via email to secure re-orders of our detergent products
• Managing new and existing customer detergent accounts
• Placing orders through our website/ecommerce function
• Developing sales opportunities in partnership with your field sales colleagues. 
• Planning workloads and route planning for two delivery drivers nationwide
• Planning weekly stock check counts and maintaining system stock levels
• Handling inbound customer calls and enquires Investigating invoice queries
• Starting salary of £27,000
• 25 days annual leave (Excluding Bank Holidays)
• HQ Based, Mon-Fri, 8 hour shifts

Send your CV to emma@wolflaundry.co.uk or upload below. 

ABOUT THE ROLE: 

The successful candidate will:  

• Be confident speaking on the phone to a varied pool of people. 
• Intuitive and insightful, particularly regarding human behaviour 
• Excellent written and verbal communication 
• Ability to identify pain points and suggesting suitable products or services. 
• Excellent multitasking skills 
• Ability to prioritise tasks. 
• Have experience meeting and exceeding KPI’s
  

JOB DETAILS: 

• Making outbound sales calls using leads generated through our website, from engineers.
• Developing your own pipeline of customers from our own data sources.
• Managing new and existing customers. 
• Work with our field sales team to develop sales opportunities. 
• 25 days holiday per year, plus bank holidays (extra holiday entitlement linked to sickness)
• Office based at our Barnsley HQ with WFH potential. 
• Full time position Mon- Fri 8.30am – 4:30pm 
• Starting salary of £25,000 (+ sales commission) 
• OTE first year expectation £35-£45k (Uncapped)

Send your CV to katherine@wolflaundry.co.uk or upload below.