Leap into something new

ABOUT THE ROLE: 

The successful candidate will:  

• Be confident speaking on the phone to a varied pool of people. 
• Intuitive and insightful, particularly regarding human behaviour 
• Excellent written and verbal communication 
• Team player who can also work autonomously
• Ability to multi-task and remain calm under pressure whilst targeting in day SLAs
• Problem solving skills with ability to introduce preventative actions
• Proactive & results driven
• Ability to react quickly and follow customer SLA requirements
• Admin experience (Essential)
• Experience working with field-based engineers (Essential)
• Knowledge of the Commercial Laundry Industry (Essential)
• Competent in Microsoft Office applications (specifically EXCEL) (Essential)

JOB DETAILS: 

• Scheduling calls to a team of engineers on a daily basis. Both reactive breakdowns and forward planning of service work.
• Working directly with our engineers, service teams and service managers.
• Smart route planning to hit customer SLAs and decision making based on cost and customer need
• Balance of workload and different priorities to deliver service excellence
• Customer contact to arrange and re-arrange visits
• Excellent communication to manage outstanding jobs
• Management of WIP in own area of work
• 25 Days holiday
• Pension
• Full Time, Monday to Friday, 8 hour shifts
• Salary £25,000 PA

Send your CV to darren@wolflaundry.co.uk or upload below. 

WHAT WE DESIRE: 

We seek an individual with a successful track record in delivering ambitious growth plans, with a demonstrated history of success in face-to-face sales, developing and closing business deals. Ideal candidates will possess knowledge and experience in handling transactions with multi-site and large organisations, employing a consultative approach to address client needs.

Experience in dealing with SME decision makers, strong communication skills are essential, enabling you to effectively engage with a diverse range of clients. Additionally, a solid understanding of the installation and service marketplace is required.

You will thrive in a dynamic, fast-paced environment and have the capability to deliver strong business results, working on your own and in line with the business sales strategy.

JOB DETAILS: 

This role is field based in the London/South/South East Area, with remote working available.

You will be responsible for contributing to the delivery of the sales targets within our Commercial Laundry Sales division.

Reporting to the Commercial Sales Director, you will be responsible for driving commercial growth in the South area; Winning and onboarding new customers, as well as developing and retaining existing customer relationships.

Working closely with colleagues in the office, Internal Sales to ensure effective lead action and conversion, collaborating with teams in Operations to ensure that sales and service SLAs are delivered.

EXTRA INFORMAITON:

• Company car Options/Alternatives
• Company events
• Company pension
• Bonus scheme
• 25 days holiday
• Full Time, Mon-Fri, 8:30am – 4:30pm
• Monthly Commissions (Uncapped)
• OTE £100k+

Send your CV to katherine@wolflaundry.co.uk or upload below. 

ABOUT THE ROLE: 

The successful candidate will:  

• Team player who can also work autonomously
• Intuitive and insightful, particularly regarding human behaviour 
• Excellent written and verbal communication 
• Problem solving with ability to introduce preventative actions
• Excellent multitasking skills 
• Ability to prioritise tasks. 
• Flexible approach to work and working ours
  
• Competent in Microsoft Office applications

Desired but not essential:  

• Route planning and scheduling experience
• Customer based/sales experience
• Knowledge of the Commercial Laundry Industry

JOB DETAILS: 

• Outbound calling to customers on the phone or via email to secure re-orders of our detergent products
• Managing new and existing customer detergent accounts
• Placing orders through our website/ecommerce function
• Developing sales opportunities in partnership with your field sales colleagues. 
• Planning workloads and route planning for two delivery drivers nationwide
• Planning weekly stock check counts and maintaining system stock levels
• Handling inbound customer calls and enquires Investigating invoice queries
• Starting salary of £27,000
• 25 days annual leave (Excluding Bank Holidays)
• HQ Based, Mon-Fri, 8 hour shifts

Send your CV to emma@wolflaundry.co.uk or upload below. 

ABOUT THE ROLE: 

The successful candidate will:  

• Be confident speaking on the phone to a varied pool of people. 
• Intuitive and insightful, particularly regarding human behaviour 
• Excellent written and verbal communication 
• Ability to identify pain points and suggesting suitable products or services. 
• Excellent multitasking skills 
• Ability to prioritise tasks. 
• Have experience meeting and exceeding KPI’s
  

JOB DETAILS: 

• Making outbound sales calls using leads generated through our website, from engineers.
• Developing your own pipeline of customers from our own data sources.
• Managing new and existing customers. 
• Work with our field sales team to develop sales opportunities. 
• 25 days holiday per year, plus bank holidays (extra holiday entitlement linked to sickness)
• Office based at our Barnsley HQ with WFH potential. 
• Full time position Mon- Fri 8.30am – 4:30pm 
• Starting salary of £25,000 (+ sales commission) 
• OTE first year expectation £35-£45k (Uncapped)

Send your CV to katherine@wolflaundry.co.uk or upload below. 

DOES THIS SOUND LIKE YOU?:

• Change orientated
• Developing self and others
• Tact & diplomacy
• Results focused
• Client-driven
• Health & safety conscious
• Gas Safe Qualification
• Knowledge of electro/mechanical engineering practices and disciplines
• Comprehensive knowledge of own H&S responsibilities (IOSH Managing Safely), Company Policy and procedures
• Consistent, appropriate, positive, constructive attitude towards people
• Excellent organisational, goal setting and motivational skills
• Excellent communication skills
• Basic computer skills
• Full UK drivers licence
• GCSE 3 x A-C passes, 2 of which are English and Maths

YOUR RESPONSIBILITIES:

• Install laundry equipment as and when directed by the Installations team
• Carry out comprehensive, competent, and safe remedial repairs to customer and Company satisfaction
• Complete and provide reports in relation to work and equipment as required, including reporting your arrival and departure from each call and obtaining customer signature where required
• Drive the implementation of engineering best practice processes, procedures and tools that maximise effectiveness and efficiency
• Maintain technical and system updates and releases as required
• Manage tooling and van stocks as well as job part orders appropriately by receipting, consuming or returning for each job
• Maintain our reputation within the industry by demonstrating excellent customer service practices, acting responsively to the needs of the customer with the aim of delivering customer satisfaction
• Manage on-site customer queries in a fair and courteous manner
• Clean equipment and the immediate vicinity of the machine after completion of site work, leaving the site well-presented
• Handle any challenging situations with customers in a professional and courteous manner at all times.
• Be responsive and cooperative and achieve the required tasks set

ABOUT THE ROLE:

• 25 Days Holiday
• Pension
• Field Based in Bournemouth, Dorset and Hampshire
• Full Time, Monday to Friday
• Salary £37,000 PA

Applicant MUST be Gas Qualified

Send your CV to: emma@wolflaundry.co.uk or upload below

DOES THIS SOUND LIKE YOU?:

• Excellent communication skills both written and verbal
• Hardworking
• Team player who can work autonomously using their own initiative
• Flexible approach to work and working hours
• Electro Mechanical Engineering skills and previous experience
• Basic computer skills
• Full UK drivers licence
• GCSE 3 x A-C passes, 2 of which are English and Maths

HUNGRY FOR IT? HERE’S WHAT’S ON OFFER:

• Responsible for machine preparation, refurbishment and testing of commercial laundry equipment
• Ensure parts are removed from stock and allocated back to stock when refurbishing equipment
• Ebay sales of refurbished machines
• General warehouse/operational duties
• Occasional training opportunities
• Up to £28,000 PA
• Family feel working environment
• Fun engagement initiatives
• Mon- Fri
• 8 Hour Shifts
• 25 Days Holiday

Send your CV to: emma@wolflaundry.co.uk or upload below